Agent Schedule & Adherence
Last Updated: Jan 13, 2026 19:51:08
Hourly Agent Availability
Weekly Pattern
Daily Schedule Adherence
| Agent | Date | First Login | Last Logout | Shift Duration | Break Time | Calls Handled | Talk Time | Efficiency |
|---|---|---|---|---|---|---|---|---|
| No schedule adherence data available | ||||||||
Break & Pause Analysis
| Agent | Pause Code | Break Count | Total Break Time | Avg Break Duration | Max Break Duration | Break Pattern |
|---|---|---|---|---|---|---|
| No break analysis data available | ||||||
Schedule vs Performance Correlation
| Agent | Days Worked | Avg Hours/Day | Avg Break Time/Day | Total Calls | Sales | Conversion Rate | Performance Score |
|---|---|---|---|---|---|---|---|
| No productivity correlation data available | |||||||
Error fetching schedule adherence data: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'val.event_date' in 'SELECT'