Dashboard
Last Updated: Jan 13, 2026 19:53:31
Real-Time Summary Snapshot
Last Updated: 2026-01-13 19:53:31
Auto-refresh every 10 seconds
18
Total Agents
15
Ready
0
In Call
3
Paused
0
Disposition
5,172
Calls Today
Agent Status Distribution
Campaign Activity
| Agent ID | Agent Name | Status | Campaign | Calls Today | Time in Status | Last Call | Pause Code | Server | Phone |
|---|---|---|---|---|---|---|---|---|---|
| 10003 | Nuggets | READY |
2000 Nuggets |
156 | 0s | 5m 27s ago | - | 69.30.214.154 | Available |
| 2007 | Awais | READY |
2000 Nuggets |
304 | 0s | 4m 31s ago | - | 69.30.214.154 | Available |
| 2008 | Faheem | READY |
2000 Nuggets |
213 | 0s | 4m 38s ago | - | 69.30.214.154 | Available |
| 2011 | Nuggets11 | READY |
2000 Nuggets |
173 | 0s | 3m 39s ago | - | 69.30.214.154 | Available |
| 2018 | Nuggets18 | READY |
2000 Nuggets |
421 | 0s | 3m 45s ago | - | 69.30.214.154 | Available |
| 60006 | Nuggets | READY |
2000 Nuggets |
225 | 1s | 58s ago | - | 69.30.214.154 | Available |
| 60013 | 60013 | READY |
2000 Nuggets |
306 | 0s | 4m 35s ago | - | 69.30.214.154 | Available |
| 60014 | 60014 | READY |
2000 Nuggets |
183 | 0s | 4m 13s ago | - | 69.30.214.154 | Available |
| 8001 | 8001 | READY |
2000 Nuggets |
439 | 1s | 3m 37s ago | - | 69.30.214.154 | Available |
| 8005 | 8005 | READY |
2000 Nuggets |
272 | 0s | 2m 39s ago | - | 69.30.214.154 | Available |
| 8010 | 8010 | READY |
2000 Nuggets |
699 | 0s | 3m 44s ago | - | 69.30.214.154 | Available |
| 8015 | 8015 | READY |
2000 Nuggets |
225 | 1s | 4m 32s ago | - | 69.30.214.154 | Available |
| 8016 | 8016 | READY |
2000 Nuggets |
405 | 0s | 4m 33s ago | - | 69.30.214.154 | Available |
| 8017 | 8017 | READY |
2000 Nuggets |
214 | 1s | 4m 27s ago | - | 69.30.214.154 | Available |
| 9001 | 9001 | READY |
2000 Nuggets |
482 | 0s | 2m 35s ago | - | 69.30.214.154 | Available |
| 60009 | Nuggets9 | PAUSED |
2000 Nuggets |
45 | 48s | 11m 2s ago | - | 69.30.214.154 | Available |
| 8002 | 8002 | PAUSED |
2000 Nuggets |
9 | 28s | 26m 7s ago |
DCMX |
69.30.214.154 | Available |
| 8009 | 8009 | PAUSED |
2000 Nuggets |
401 | 1s | 51s ago | - | 69.30.214.154 | Available |
| Campaign ID | Campaign Name | Total Agents | Ready | In Call | Paused | Disposition | Calls Today | Queue Count | Efficiency |
|---|---|---|---|---|---|---|---|---|---|
| 2000 | Nuggets | 18 | 15 | 0 | 3 | 0 | 5,172 | 9 |
|
| Campaign ID | Calls in Queue | Average Wait Time | Maximum Wait Time | Status |
|---|---|---|---|---|
| 2000 | 9 | 59.0000s | 59s | Normal |