Debug Information:

Date Range: 2026-08-13 to 2026-09-12

Selected Campaign: All Campaigns

Selected Agent: All Agents

VICIdial Log Records (60 days): 0

Unique Campaigns: 0

Unique Agents: 0

Zero Duration Calls: 0

Very Short Calls (≤1s): 0

Data Range: to

vicidial_log table found with 18 columns

Available columns: uniqueid, lead_id, list_id, campaign_id, call_date, start_epoch, end_epoch, length_in_sec, status, phone_code, phone_number, user, comments, processed, user_group, term_reason, alt_dial, called_count

vicidial_users table found with 155 columns
vicidial_campaigns table found with 367 columns
vicidial_statuses table found with 16 columns
Using short duration calls (≤1 second) as dead call proxy

This is a fallback method for broad compatibility

Main Query Debug:
        SELECT vl.call_date, vl.user as agent_id, vl.campaign_id, vl.phone_number, vl.status, vl.length_in_sec, vl.uniqueid, HOUR(vl.call_date) as call_hour, COALESCE(vu.full_name, vl.user) as agent_name, COALESCE(vc.campaign_name, vl.campaign_id) as campaign_name, vl.lead_id
        FROM vicidial_log vl
        LEFT JOIN vicidial_users vu ON vl.user = vu.user LEFT JOIN vicidial_campaigns vc ON vl.campaign_id = vc.campaign_id
        WHERE DATE(vl.call_date) BETWEEN ? AND ? AND vl.length_in_sec <= 1
        ORDER BY vl.call_date DESC
        LIMIT 1000
    

Dead Call Condition: vl.length_in_sec <= 1

Parameters: 2026-08-13, 2026-09-12

Query Results:

Detection Method: short_duration

Dead Calls Found: 0

Total Dead Calls: 0

Agents Affected: 0

Campaigns Affected: 0

Dead Call Report

Reset

0

Total Dead Calls

0

Agents Affected

0

Campaigns Affected

0

Days with Dead Calls

Method: short_duration
No dead call data found for the selected criteria.
Try expanding the date range, removing filters, or